Within a European consortium, a participative platform created and managed from the Comune di Genova in collaboration with the University, is able to receive data and information, process and disseminate them in an emergency. The first experimental phase, a “pre-test” of interaction with citizens, was launched in November 2016 and was addressed to a limited group of representative users volunteers. The goal is to understand together with the institutions what and how citizens can communicate to the local administration to improve prevention on the theme of floods.
Specifically, it was requested users involved to experiment with communication through an Open Source app, modified starting from Geopaparazzi app for technical data collection in the field, and customized by the Geomorfolab of the University of Studies of Genoa (DAD Department) for the reporting of degradation situations related to risk management hydrogeological, provocatively called mugugn.app.

This provides two ways of reporting: one “free”, through which the user can enter a text that can be accompanied by a photograph; and a “guided” who, through a series of drop-down menus guides the user to fill in a form built ad hoc to interface directly with the current geoportal data scheme of the Municipality of Genoa. Use of both modes responds to the main objective of this first experimentation, or tests the possibilities of one future two-way communication institution / citizen.